Privacy notice
Draft template — have this reviewed by your legal adviser before launch.
Who we are
Diamond Health (diamondhealth.co.za) is the responsible party for the personal information you give us, under the Protection of Personal Information Act 4 of 2013 (POPIA). Information Officer: [name], [email], [phone].
What we collect
When you create an account or place an order we collect your name, email address, phone number, date of birth (optional), delivery address and your order history. We do not store card details on this website.
Why we use it
To process and deliver your orders, contact you about them, keep the records the law requires, and — only if you opt in — send you specials and health tips.
Who we share it with
Only with service providers we need to fulfil your order (for example our courier and payment provider), and where the law requires it. We never sell your information.
How we protect it
Passwords are stored in hashed form, accounts are protected by secure sessions, and access to customer records is limited to authorised staff.
Your rights
You may view and update your details at any time under My account, withdraw marketing consent, or delete your personal details. You may also lodge a complaint with the Information Regulator (inforegulator.org.za).